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Ticketing

How to Purchase
All seats on the Sagano Romantic train are reserved, non-smoking seats.
Tickets become invalid if you get off before the final stop.
To ride on “The Rich” car (car No. 5), tell a staff member you would like to ride on the “Sagano Rich Car” when purchasing your ticket. Select “Sagano Rich Car” when making a reservation via the online reservation service (If no seats are available, an “×” will appear on the train selection screen). “The Rich” car has no windows. Before purchasing, please note that you may get wet during rainy weather.
  A. Advance Ticket Sales
Advance ticket availability
Click here for seat availability
Individual Customers
Tickets can be bought from JR West and Japanese travel agencies beginning at 10 a.m. on the day 1 month prior to your ride date.
※JR West sales are restricted to select stations in the Keihanshin (Kyoto, Osaka, and Kobe) area for tickets after March 1, 2020.

【Sales Locations】 Kyoto Station, Kameoka Station, Nijo Station, Saga-Arashiyama Station, Inari Station, Shin-Osaka Station, Osaka Station, Tsuruhashi Station, Kyobashi Station, Shin-Imamiya Station, JR Namba Station, Tennoji Station, Nara Station, Kansai-airport Station, Sannomiya Station

You can also purchase tickets at the following locations:
Central Japan Travel Center, Chubu Centrair International Airport
Kansai Tourist Information Center, Daimaru Shinsaibashi
Kansai Tourist Information Center, Kyoto
Online Reservations
Submit reservations or purchase tickets through JR-WEST ONLINE TRAIN RESERVATION, JR-West’s online reservation service. Click here to reserve or purchase tickets
  B. Day-of Tickets
Day-of tickets seat availability
Click here for seat availability
Individual Customers
The ticket offices at each Torokko station will sell day-of tickets on a first-come, first-served basis.
Day-of Ticket On-Sale Times

Saga torokko station:8:35 a.m.
Arashiyama torokko station:approx. 8:40 a.m.
Kameoka torokko station:approx. 8:50 a.m.

A small number of standing tickets will be made available for purchase once reserved tickets sell out.
Fares
Individual Customers

Regular (one-way) fares are all the same price, regardless of distance traveled.

 
Adult
Child
 Standard
¥630
¥320
Age-based classification

Classification

Age

Fare

Adults

12 and older

Adult fare

Children

6 and older,
under 12

Child fare

Toddlers

1 and older,
under 6

When riding unsupervised

Child fare

When riding as part of a group or when accompanied by a group passenger

Child fare

When accompanied by a passenger 6 years old or older (adult or child) Does not apply to group passengers
* Per passenger 6 years old or older

For one passenger

Free

For two or more passengers

Child fare required for second and subsequent passengers

Babies

Under 1

Free

*Babies and toddlers requiring their own seat will need a Child ticket.

Ticket Exchanges & Returns

For refunds and changes (for a different departure date or train), see the counter of the issuing company before the departure time.

 
Major Japanese travel agency counter
JR West station counter
Sagano Romantic Train station counter
Refunds
Changes


(Sales location only)

(Only for same-day tickets)

「JR-WEST ONLINE TRAIN RESERVATION」

To change or refund a ticket after submitting a reservation, click “Reservation Lookup/Changes/Refunds” on the JR-WEST ONLINE TRAIN RESERVATION main screen of the JR West website.

※A ¥220 fee will be deducted from all ticket refunds.
※After receiving your tickets, bring them to a Midori-no-Madoguchi counter at a major JR West station.
※Please note that you will not be able to board at further stations if you miss your departure or get off before the final stop.